Return Policy

Due to the nature of running a consignment based business, we can not offer returns or exchanges. All items are final sale.

Damages and issues
Please inspect your order upon reception, take pictures, and contact us immediately at genuinedesignconsign@gmail.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
We do not offer exchanges.

Refunds
We do not offer refunds. Please read descriptions carefully and reach out with any questions. All sales are final.